The Accord Hotels & Resorts

Metropolitan | Chrome | Pondicherry | Ooty
Services
Branding & Identity Digital Marketing Paid Advertising SEO & Content Performance & Analytics
Sectors
Hospitality

An Overview Of Our Client

Accord Hotels & Resorts is a renowned name in South India’s hospitality landscape, offering a blend of comfort & luxury. With properties across Chennai, Puducherry, and Ooty, the brand caters to both business and leisure travellers. Each property reflects a unique personality

  • Accord Metropolitan is known for its upscale city luxury

  • Accord Chrome is known for its airport convenience, non-smoking environment, & eco-conscious practices

  • Accord Puducherry, amidst Pondicherry’s French-colonial charm

  • Accord Highland Ooty for its scenic hill-station retreat

Beyond accommodation, Accord is celebrated for its fine dining experiences, banquet services, and a guest-first approach that ensures memorable stays for every visitor.

The Challenge

The Accord Hotels & Resorts faced low organic visibility, heavy reliance on OTAs, keyword rankings and limited direct bookings across its four key locations. Despite offering premium hospitality and its strategic location, the brand struggled to generate website-driven reservations and direct customer engagement.

Work Image
Work Image
What We Set Out To Do

Our goal was to reduce OTA dependency and boost direct bookings through a full digital strategy combining SEO, local optimisation, paid ads, and social media campaigns to capture high-intent travellers across multiple touchpoints.

Our Approach

To strengthen Accord’s online and offline brand presence, we developed a suite of marketing collaterals tailored to highlight its diverse offerings.

Social Media Campaigns: Visually driven creatives and short-form videos showcasing property highlights, festive offers, banquet arrangements and dining experiences.

Performance Ads: Google and Meta ads designed to convert interest into direct bookings.

Email Campaigns: Personalised newsletters promoting exclusive stay deals, festive packages, exclusive offers, and much more.

Blog and Web Content: SEO-optimised articles around travel, local experiences, and hotel amenities to attract organic visitors.

Offline Collaterals: A complete range of on-ground marketing materials, including menus, hoardings, standees, LED screens, leaflets, table trifolds, and magazine advertisements, ensuring brand visibility and recall across every customer touchpoint.

Interactive Engagement (Important Days & Promos):

To keep Accord’s social presence lively and relatable, we designed interactive campaigns around key dates and festive occasions.

Important days are not to be missed & that’s exactly what we believed in for Accord Hotels & Resorts! From World Tourism Day to Women’s Day, from Christmas cheer to New Year celebrations, from Onam to Diwali, every special occasion got its spotlight on social media.

Festive seasons came with their sparkle & we turned them into stories worth sharing. Exclusive stay offers and lavish dining spreads were transformed into eye-catching promos, rolled out across platforms, and supported by ad campaigns to boost visibility and engagement.

And what’s a celebration without real stories? We spotlighted guest moments, testimonials, and behind-the-scenes glimpses, letting the world see the genuine warmth of Accord’s hospitality. Because when guests share their joy, it speaks louder than any ad ever could!

SEO + Content Marketing For Organic Growth

We optimised on-page SEO with high-intent hotel keywords for all four properties, built strong backlinks, and launched travel-focused blog content to capture search demand.

Impact
  • 70% increase in organic traffic within 6 months

  • Ranked in the Top 6 for 70+ keywords

  • 65% of bookings from direct website enquiries

  • 50% of new bookings from organic search

Local SEO to Increase Direct Bookings

By strengthening Google Business Profiles, incorporating local keywords, encouraging reviews, and establishing location-specific backlinks, we enhanced hotel visibility in Maps and search results.

Impact

  • 70% increase in organic traffic within 6 months

  • Ranked in the Top 6 for 70+ keywords

  • 65% of bookings from direct website enquiries

  • 50% of new bookings from organic search

Google Ads For Calls & Enquiries Of Rooms, Restaurants, Banquets

We executed a multi-channel Google Ads strategy, including Search, Performance Max, Local Search Ads, seasonal campaigns, and remarketing.

Impact

  • 2x booking enquiries via social media

  • 55% direct room bookings from campaigns

  • 70% restaurant reservations through ads

  • 2x wedding hall enquiries

  • 65% more direct calls

Social Media Ads For Bookings & Engagement

Through Facebook & Instagram ads (Lead Ads, Reels/Stories, and Carousels), influencer collaborations, and geo-targeted campaigns, we amplified Accord’s online presence.

Impact
  • 2x booking enquiries via social media

  • 55% direct room bookings from campaigns

  • 70% restaurant reservations through ads

  • 2x wedding hall enquiries

  • 65% more direct calls

  • Instagram followers grew from 0 to 10.3K.

  • Facebook followers grew from 0 to 21K.

The Difference We Made

By mixing smart SEO, local visibility hacks, paid campaigns, influencers and scroll-stopping social media, we helped Accord Hotels & Resorts fill rooms, pack their dining tables, boost direct bookings, and shine online. The result? Every click to check-ins turned digital efforts into real, measurable wins, proving that great strategy + creative storytelling really pays off!

With a deep understanding of the business’s priorities, we used the swiss grid to create a design that balances precision and clarity, perfectly aligning with the business’s needs and audience expectations."

The Accord Hotels